
Publication
Friend or Foe? Teaming Between Artificial Intelligence and Workers with Variation in Experience
As artificial intelligence (AI) applications become more pervasive, it is critical to understand how knowledge workers with different levels and types of experience can team with AI for productivity gains. We focus on the influence of two major types of human work experience (narrow experience based on the specific task volume and broad experience based on seniority) on the human-AI team dynamics.