The integration of AI tools like ChatGPT is transforming healthcare by empowering patients to explore preliminary diagnoses and treatment options. While these tools can enhance patient education and engagement, they also pose challenges for clinicians, including potential burnout and strain on patient-provider trust. To maximize the benefits of AI in healthcare, patients must be trained to use these tools responsibly, providers must learn to engage constructively with AI-informed patients, and collaborative exploration of AI-driven insights should be encouraged during consultations. As AI becomes more accurate and ubiquitous, fostering a partnership between patients and clinicians can enhance care delivery, improve outcomes, and redefine the patient-provider relationship.

Wu AW. Chatting together: Using AI chatbots to improve diagnostic excellence. Journal of Patient Safety and Risk Management. 2024;29(5):222-224. doi:10.1177/25160435241292868